After six months of hell where my friends, family and I suffered due to the lack of customer service and a system error that created incredibly high bills that had to be solved by monthly phone calls to Bell, and a multitude of "so sorry, no we are trying to fix the problem, yes we understand your frustration... I finally found the right email address to contact and lo! Got a call from one of the executives who actually is letting me out of the contract without paying the extreme price of $300 bucks! And the cool thing is that our Police department also bought the same phones, and now all of Tumbler (or at least all that I know) are all getting rid of their phones too, same thing, no cancellation fee! So while I will no longer have a phone to talk to my friends free with (only after explaining to the customer service dept. that no I should not be paying for the Bell to Bell calls, yes it's in my contract that they are free...) I am happy to be out of this amazingly time consuming terribly frustrating situation. Want to know what I sent on that email? Along with a unhappy letter explaining how I feel I sent the cartoon you are seeing! Hah!!!
1 comment:
When I was living in Montreal there were hoodies for sale everywhere with the Bell logo on them, but with Bell changed to Hell. I was always sad that I didn't get one.
BTW, I still have had no problems with them as of yet.
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